|
By promoting only those products and services that are functionally and economically sound and which are consistent with objective standards of health and safety;
By making all advertising and sales promotion factually accurate with respect to product, description, performance specification, and cost/benefit analysis, and by avoiding those practices which tend to mislead or deceive the customer with respect to competitive pricing, savings claims, or the nature and significance of contract, warranties, finance agreements, completion certificates, lien waiver, or liability and workers-compensation insurance;
By writing all contracts and warranties such that they are free of ambiguities or omissions which tend to obscure contractual obligations, and such that warranty terms and provisions are free of the capacity to mislead or deceive the customer as to the quality or longevity of the product or services;
By honoring all contractual obligations until and unless they are altered or dissolved by the mutual consent of all contractual parties concerned, and by fulfilling those obligations in a reasonably prompt manner that is fair to all parties concerned;
By promptly acknowledging and acting on all customer complaints, and, in situations where complaints appear unreasonable and persistent, encourage the customer to initiate an approved third party dispute settlement mechanism and:
By refraining from any act intended to restrain trade or suppress competition and to thereby promote the private enterprise system and its guaranty or equal rights for all.
Each member of NARI® GREATER DALLAS is pledged to observe high standards of honesty, integrity, and responsibility in the conduct of business.
|
